We want you to be satisfied with your purchase. If for any reason you are not, our return process is designed to be simple and transparent.
Return Eligibility
You may request a return within 30 calendar days of receiving your order. To be eligible for a return, the item must be unused, in the same condition in which you received it, and retained in its original packaging. Returns may also be initiated for items that have a quality-related issue; in such cases, please contact us first with a description of the problem.
How to Start a Return
To initiate a return, please email info@svsvisionoffer.com with your order number and the reason for return. Our team will respond with return instructions within 1–2 business days. Please do not send items back without first contacting us, as unauthorized returns may experience delays.
Return Shipping
Return shipping is free of charge. We do not charge restocking fees.
Return Address
All returns should be sent to:
726 Karendale Ave
Portage, MI 49002
United States
Refunds
Once your returned item is received and inspected, we will process your refund within 1–2 business days. The refund will be issued to your original payment method. Please note that it may take an additional 7–10 business days for the refund to appear on your account, depending on your payment provider.
If you have any questions about a return or refund, contact us at info@svsvisionoffer.com or call +1 269-491-3029.